Atlassian uses cookies to improve your browsing experience, perform analytics and research, and conduct advertising. Accept all cookies to indicate that you agree to our use of cookies on your device.
Atlassian cookies and tracking notice, (opens new window)
Atlassian uses cookies to improve your browsing experience, perform analytics and research, and conduct advertising. Accept all cookies to indicate that you agree to our use of cookies on your device. Atlassian cookies and tracking notice, (opens new window)
Help Center
  1. Help Center
  2. Suporte Interno II

Pedido por e-mail

Required fields are marked with an asterisk*
Powered by Jira Service Management
{"xsrfToken":"279433b9466b4037e68f1f34a11f1608ee78f626_lout","branding":{"id":"43","key":"sii","name":"Suporte Interno II","portalBaseUrl":"/servicedesk/customer/portal/43"},"helpCenterBranding":{"logoId":"","isLogoAvailable":false,"helpCenterTitle":"Welcome to Our Help Center","sharedPortalName":"Help Center","userInitialAnnouncementHeader":"","userInitialAnnouncementMessageWiki":"","translations":{"pt-PT":{"helpCenterTitle":"Centro de Ajuda","sharedPortalName":"Centro de Ajuda","localeDisplayName":"Portuguese (Portugal)"},"en-US":{"helpCenterTitle":"Welcome to Our Help Center","sharedPortalName":"Help Center","localeDisplayName":"English (United States)"},"es-ES":{"localeDisplayName":"Spanish (Spain)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"pt-PT","userLanguageTag":"en-US","portalThemeColor":"#243f3b","helpCenterTitleColor":"#f5f7f7","bannerMediaApiUrl":"https://api.media.atlassian.com/file/9412b900-d944-4bd9-beb0-c66bda893308/image/cdn?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJiM2U3MTc5NC01N2JkLTQ5MmYtYjI1Ni02MTQxZjIzMzkzZTciLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjk0MTJiOTAwLWQ5NDQtNGJkOS1iZWIwLWM2NmJkYTg5MzMwOCI6WyJyZWFkIl19LCJleHAiOjE3ODQyMzU3NDIsIm5iZiI6MTc4NDIzNTE0Mn0.lAyi6oK_ItRfXhiKS8LlcCVAwNB9zDHrIpa8icmr8cE&client=b3e71794-57bd-492f-b256-6141f23393e7&height=300&mode=fit","bannerMediaApiFileId":"9412b900-d944-4bd9-beb0-c66bda893308","useDefaultBanner":false,"isBannerAvailable":true,"hasTopBarBeenSplit":false},"portal":{"id":"43","key":"sii","projectId":10152,"serviceDeskId":43,"name":"Suporte Interno II","description":"<p>Bem-vindo! Pode criar um pedido Suporte Interno II de uma das opções fornecidas.</p>","portalBaseUrl":"/servicedesk/customer/portal/43","onlyPortal":false,"reqTypes":[{"id":"366","name":"Pedido por e-mail","descriptionHtml":"","callToAction":"Pedido por e-mail","introHtml":"<p>Pedido recebido através do canal de suporte por e-mail.</p>","icon":10527,"iconUrl":"https://customer.support.eupago.com/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10527","groups":[73],"key":""}],"reqGroups":[{"id":73,"name":"Geral"}],"orderMapping":{"73":[366]},"kbs":{"kbEnabled":true,"kbLink":{"appLinkId":"73852435-aa88-3071-8a68-772841d18f22","appLinkName":"","appLinkUrl":"","spaceKey":"SII","spaceName":"Suporte Interno II","spaceUrl":"","isServer":false},"labels":[],"projectKey":"SII","serviceDeskId":43,"kbLinkDomainURLs":["https://customer.support.eupago.com","https://eupago.atlassian.net"]},"createPermission":true,"portalAnnouncement":{"portalId":43,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"SII","userLanguageHeader":"","userLanguageMessageWiki":"","defaultLanguageHeader":"","defaultLanguageMessage":"","defaultLanguageDisplayName":"Portuguese (Portugal)","isUsingLanguageSupport":false,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":false,"mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJiM2U3MTc5NC01N2JkLTQ5MmYtYjI1Ni02MTQxZjIzMzkzZTciLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpjb2xsZWN0aW9uOnVwbG9hZC11c2VyLWNvbGxlY3Rpb24tNjQzMjc5MDA4IjpbInJlYWQiLCJjcmVhdGUiLCJ1cGRhdGUiXSwidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3ODQyMzYzNDIsIm5iZiI6MTc4NDIzNTE0MiwiYW5vbklkIjoiYW5vbi11c2VyIiwiaHR0cHM6Ly9pZC5hdGxhc3NpYW4uY29tL2FwcEFjY3JlZGl0ZWQiOmZhbHNlfQ.7LbKPPYcLmTF79it8o1KPbC_3x1lSggkTKzl_3-B0Y4","targetCollection":"upload-user-collection-643279008","endpointUrl":"https://api.media.atlassian.com","clientId":"b3e71794-57bd-492f-b256-6141f23393e7","tokenDurationInMins":20},"categories":{"categoriesSupported":true,"categories":[]}},"reqCreate":{"id":366,"projectId":10152,"issueType":{"id":"10135","name":"General request"},"form":{"name":"Pedido por e-mail","descriptionHtml":"","callToAction":"Pedido por e-mail","intro":"<p>Pedido recebido atrav&eacute;s do canal de suporte por e-mail.</p>","instructions":"","icon":10527,"iconUrl":"https://customer.support.eupago.com/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10527","key":""},"fields":[{"fieldType":"text","fieldId":"email","fieldConfigId":"","label":"Email confirmation to","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[]},{"fieldType":"text","jiraFieldType":"summary","fieldId":"summary","fieldConfigId":"","label":"Assunto","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[]},{"fieldType":"textarea","jiraFieldType":"description","fieldId":"description","fieldConfigId":"","label":"Corpo","description":"","descriptionHtml":"","required":false,"displayed":true,"presetValues":[],"rendererType":"atlassian-wiki-renderer"}],"userOrganisations":[],"canBrowseUsers":false,"requestCreateBaseUrl":"/servicedesk/customer/portal/43/create/366","requestValidateBaseUrl":"/servicedesk/customer/portal/43/validate/366","calendarParams":{"firstDay":0,"date":"2026-07-16T21:52:22+0100","useISO8601WeekNumbers":false,"dateIfFormat":"%e/%b/%y","dateTimeIfFormat":"%e/%b/%y %I:%M %p","timeFormat":"12"},"kbs":{"kbEnabled":true,"kbLink":{"appLinkId":"73852435-aa88-3071-8a68-772841d18f22","appLinkName":"","appLinkUrl":"","spaceKey":"SII","spaceName":"Suporte Interno II","spaceUrl":"","isServer":false},"labels":[],"projectKey":"SII","serviceDeskId":43,"kbLinkDomainURLs":["https://customer.support.eupago.com","https://eupago.atlassian.net"]},"canRaiseOnBehalf":false,"canSignupCustomers":false,"canCreateAttachments":true,"attachmentRequiredField":false,"hasGroups":true,"canSubmitWithEmailAddress":false,"showRecaptcha":true,"siteKey":"6LePXLkdAAAAAF4gCNalrL1IvZcqbNbZf_Zakudd","mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJiM2U3MTc5NC01N2JkLTQ5MmYtYjI1Ni02MTQxZjIzMzkzZTciLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpjb2xsZWN0aW9uOnVwbG9hZC11c2VyLWNvbGxlY3Rpb24tNjQzMjc5MDA4IjpbInJlYWQiLCJjcmVhdGUiLCJ1cGRhdGUiXSwidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3ODQyMzYzNDIsIm5iZiI6MTc4NDIzNTE0MiwiYW5vbklkIjoiYW5vbi11c2VyIiwiaHR0cHM6Ly9pZC5hdGxhc3NpYW4uY29tL2FwcEFjY3JlZGl0ZWQiOmZhbHNlfQ.7LbKPPYcLmTF79it8o1KPbC_3x1lSggkTKzl_3-B0Y4","targetCollection":"upload-user-collection-643279008","endpointUrl":"https://api.media.atlassian.com","clientId":"b3e71794-57bd-492f-b256-6141f23393e7","tokenDurationInMins":20},"hasProformaForm":true,"proformaTemplateForm":{},"proforma":{"formExists":false,"formValid":true,"formTemplateData":{},"linkedJiraFields":[]},"key":""},"portalWebFragments":{"headerPanels":[],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}
{"headless":false,"wacLink":"https://www.atlassian.com/software/jira/service-desk/powered-by?utm_medium=jira-in-product&utm_source=jira_service_desk_portal_footer&utm_content=eupago","contactLink":"/secure/ContactAdministrators!default.jspa","serviceDeskVersion":"3.3.0-OD","contextPath":"","xsrfToken":"279433b9466b4037e68f1f34a11f1608ee78f626_lout","baseUrl":"https://customer.support.eupago.com/servicedesk/customer","relativeBaseUrl":"/servicedesk/customer","jiraDisplayUrl":"https://eupago.atlassian.net","onDemand":true,"mediaApiExternalUrl":"https://api.media.atlassian.com","mediaApiAppClientId":"b3e71794-57bd-492f-b256-6141f23393e7","fabricEmojiUrl":"/gateway/api","helpCenterType":"BASIC","traceId":"6a9c7b37305242a0ba5a0ee655c3769c","siteDefaultLanguageTag":"pt-PT","featuredValues":{"multiHelpCenterEnabled":true,"hcAIAnswersEnabled":false,"jsmAiConfigEnabled":true,"helpCenterCustomizationEnabled":true},"helpCenterHomePageSlug":"portals","customerAccountAvailabilty":"JSM_AND_JCS","baseUrlCSM":"https://eupago.atlassian.net","edition":"premium","anonymousEnabled":true,"requestIntroEnabled":true}