Pedido por e-mail

Required fields are marked with an asterisk

{"xsrfToken":"15eda5725a1681e164ad292aedbb5ddea656cae1_lout","branding":{"id":"43","key":"sii","name":"Suporte Interno II","portalBaseUrl":"/servicedesk/customer/portal/43"},"helpCenterBranding":{"logoId":"","isLogoAvailable":false,"helpCenterTitle":"Centro de Ajuda","sharedPortalName":"Centro de Ajuda","userInitialAnnouncementHeader":"","userInitialAnnouncementMessageWiki":"","translations":{"pt-PT":{"helpCenterTitle":"Centro de Ajuda","sharedPortalName":"Centro de Ajuda","localeDisplayName":"português (Portugal)"},"en-US":{"helpCenterTitle":"Welcome to Our Help Center","sharedPortalName":"Help Center","localeDisplayName":"inglês (Estados Unidos)"},"es-ES":{"localeDisplayName":"espanhol (Espanha)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"pt-PT","userLanguageTag":"pt-PT","portalThemeColor":"#243f3b","helpCenterTitleColor":"#f5f7f7","bannerMediaApiUrl":"https://api.media.atlassian.com/file/9412b900-d944-4bd9-beb0-c66bda893308/image/cdn?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJiM2U3MTc5NC01N2JkLTQ5MmYtYjI1Ni02MTQxZjIzMzkzZTciLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjk0MTJiOTAwLWQ5NDQtNGJkOS1iZWIwLWM2NmJkYTg5MzMwOCI6WyJyZWFkIl19LCJleHAiOjE3Nzc1MzkzNzAsIm5iZiI6MTc3NzUzODc3MH0.I7dkJDUVKTg9IjXi7S6EFML9iAySy2Wa6NSA01pHwR4&client=b3e71794-57bd-492f-b256-6141f23393e7&height=300&mode=fit","bannerMediaApiFileId":"9412b900-d944-4bd9-beb0-c66bda893308","useDefaultBanner":false,"isBannerAvailable":true,"hasTopBarBeenSplit":false},"portal":{"id":"43","key":"sii","projectId":10152,"serviceDeskId":43,"name":"Suporte Interno II","description":"Bem-vindo! Pode criar um pedido Suporte Interno II de uma das opções fornecidas.","portalBaseUrl":"/servicedesk/customer/portal/43","reqTypes":[{"id":"366","name":"Pedido por e-mail","descriptionHtml":"","callToAction":"Pedido por e-mail","introHtml":"Pedido recebido através do canal de suporte por e-mail.","icon":10527,"iconUrl":"https://customer.support.eupago.com/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10527","groups":[73],"key":""}],"reqGroups":[{"id":73,"name":"Geral"}],"orderMapping":{"73":[366]},"kbs":{"kbEnabled":true,"kbLink":{"appLinkId":"73852435-aa88-3071-8a68-772841d18f22","appLinkName":"","appLinkUrl":"","spaceKey":"SII","spaceName":"Suporte Interno II","spaceUrl":"","isServer":false},"labels":[],"projectKey":"SII","serviceDeskId":43,"kbLinkDomainURLs":["https://customer.support.eupago.com","https://eupago.atlassian.net"]},"createPermission":true,"portalAnnouncement":{"portalId":43,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"SII","userLanguageHeader":"","userLanguageMessageWiki":"","defaultLanguageHeader":"","defaultLanguageMessage":"","defaultLanguageDisplayName":"português (Portugal)","isUsingLanguageSupport":false,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":false,"mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJiM2U3MTc5NC01N2JkLTQ5MmYtYjI1Ni02MTQxZjIzMzkzZTciLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y29sbGVjdGlvbjp1cGxvYWQtdXNlci1jb2xsZWN0aW9uLS0xNDczNTQwOTQxIjpbInJlYWQiLCJjcmVhdGUiLCJ1cGRhdGUiXSwidXJuOmZpbGVzdG9yZTpjaHVuazoqIjpbInJlYWQiLCJjcmVhdGUiXX0sImV4cCI6MTc3NzUzOTk3MCwibmJmIjoxNzc3NTM4NzcwLCJhbm9uSWQiOiJhbm9uLXVzZXIiLCJodHRwczovL2lkLmF0bGFzc2lhbi5jb20vYXBwQWNjcmVkaXRlZCI6ZmFsc2V9.Q5FSQBjRgKgaI7A82vK4W_SSuwMKSKCu31_jOmizlhE","targetCollection":"upload-user-collection--1473540941","endpointUrl":"https://api.media.atlassian.com","clientId":"b3e71794-57bd-492f-b256-6141f23393e7","tokenDurationInMins":20},"categories":{"categoriesSupported":true,"categories":[]}},"reqCreate":{"id":366,"projectId":10152,"issueType":{"id":"10135","name":"General request"},"form":{"name":"Pedido por e-mail","descriptionHtml":"","callToAction":"Pedido por e-mail","intro":"Pedido recebido através do canal de suporte por e-mail.","instructions":"","icon":10527,"iconUrl":"https://customer.support.eupago.com/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10527","key":""},"fields":[{"fieldType":"text","fieldId":"email","fieldConfigId":"","label":"Confirmação de e-mail para","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[]},{"fieldType":"text","jiraFieldType":"summary","fieldId":"summary","fieldConfigId":"","label":"Assunto","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[]},{"fieldType":"textarea","jiraFieldType":"description","fieldId":"description","fieldConfigId":"","label":"Corpo","description":"","descriptionHtml":"","required":false,"displayed":true,"presetValues":[],"rendererType":"atlassian-wiki-renderer"}],"userOrganisations":[],"canBrowseUsers":false,"requestCreateBaseUrl":"/servicedesk/customer/portal/43/create/366","requestValidateBaseUrl":"/servicedesk/customer/portal/43/validate/366","calendarParams":{"firstDay":1,"date":"2026-04-30T09:46:10+0100","useISO8601WeekNumbers":false,"dateIfFormat":"%e/%b/%y","dateTimeIfFormat":"%e/%b/%y %I:%M %p","timeFormat":"12"},"kbs":{"kbEnabled":true,"kbLink":{"appLinkId":"73852435-aa88-3071-8a68-772841d18f22","appLinkName":"","appLinkUrl":"","spaceKey":"SII","spaceName":"Suporte Interno II","spaceUrl":"","isServer":false},"labels":[],"projectKey":"SII","serviceDeskId":43,"kbLinkDomainURLs":["https://customer.support.eupago.com","https://eupago.atlassian.net"]},"canRaiseOnBehalf":false,"canSignupCustomers":false,"canCreateAttachments":true,"attachmentRequiredField":false,"hasGroups":true,"canSubmitWithEmailAddress":false,"showRecaptcha":true,"siteKey":"6LePXLkdAAAAAF4gCNalrL1IvZcqbNbZf_Zakudd","mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJiM2U3MTc5NC01N2JkLTQ5MmYtYjI1Ni02MTQxZjIzMzkzZTciLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y29sbGVjdGlvbjp1cGxvYWQtdXNlci1jb2xsZWN0aW9uLS0xNDczNTQwOTQxIjpbInJlYWQiLCJjcmVhdGUiLCJ1cGRhdGUiXSwidXJuOmZpbGVzdG9yZTpjaHVuazoqIjpbInJlYWQiLCJjcmVhdGUiXX0sImV4cCI6MTc3NzUzOTk3MCwibmJmIjoxNzc3NTM4NzcwLCJhbm9uSWQiOiJhbm9uLXVzZXIiLCJodHRwczovL2lkLmF0bGFzc2lhbi5jb20vYXBwQWNjcmVkaXRlZCI6ZmFsc2V9.Q5FSQBjRgKgaI7A82vK4W_SSuwMKSKCu31_jOmizlhE","targetCollection":"upload-user-collection--1473540941","endpointUrl":"https://api.media.atlassian.com","clientId":"b3e71794-57bd-492f-b256-6141f23393e7","tokenDurationInMins":20},"hasProformaForm":true,"proformaTemplateForm":{},"proforma":{"formExists":false,"formValid":true,"formTemplateData":{},"linkedJiraFields":[]},"key":""},"portalWebFragments":{"headerPanels":[],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}

{"headless":false,"wacLink":"https://www.atlassian.com/software/jira/service-desk/powered-by?utm_medium=jira-in-product&utm_source=jira_service_desk_portal_footer&utm_content=eupago","contactLink":"/secure/ContactAdministrators!default.jspa","serviceDeskVersion":"3.3.0-OD","contextPath":"","xsrfToken":"15eda5725a1681e164ad292aedbb5ddea656cae1_lout","baseUrl":"https://customer.support.eupago.com/servicedesk/customer","relativeBaseUrl":"/servicedesk/customer","jiraDisplayUrl":"https://eupago.atlassian.net","onDemand":true,"mediaApiExternalUrl":"https://api.media.atlassian.com","mediaApiAppClientId":"b3e71794-57bd-492f-b256-6141f23393e7","fabricEmojiUrl":"/gateway/api","helpCenterType":"BASIC","traceId":"d2efd837329e4e59952243de9224f4e7","siteDefaultLanguageTag":"pt-PT","featuredValues":{"multiHelpCenterEnabled":true,"hcAIAnswersEnabled":false,"jsmAiConfigEnabled":true,"helpCenterCustomizationEnabled":true},"helpCenterHomePageSlug":"portals","customerAccountAvailabilty":"JSM_AND_JCS","baseUrlCSM":"https://eupago.atlassian.net","edition":"premium","anonymousEnabled":true,"requestIntroEnabled":true}