Atlassian uses cookies to improve your browsing experience, perform analytics and research, and conduct advertising. Accept all cookies to indicate that you agree to our use of cookies on your device.
Atlassian uses cookies to improve your browsing experience, perform analytics and research, and conduct advertising. Accept all cookies to indicate that you agree to our use of cookies on your device. Atlassian cookies and tracking notice, (opens new window)
{"xsrfToken":"a7ee84f247790629714a5af3381e181bdcf4df7f_lout","branding":{"id":"6","key":"frd","name":"Report a Fraudulent Payment","portalBaseUrl":"/servicedesk/customer/portal/6","logoUrl":"/rest/servicedesk/1/customer/viewport-resources/portal-logo/6/12","theme":{"headerBGColor":"#ffffff","headerLinkColor":"#292929","headerLinkHoverColor":"#999999","headerLinkHoverBGColor":"#999999","headerBadgeColor":"#999999"}},"helpCenterBranding":{"logoId":"","isLogoAvailable":false,"helpCenterTitle":"Welcome to Our Help Center","sharedPortalName":"Help Center","userInitialAnnouncementHeader":"","userInitialAnnouncementMessageWiki":"","translations":{"pt-PT":{"helpCenterTitle":"Centro de Ajuda","sharedPortalName":"Centro de Ajuda","localeDisplayName":"Portuguese (Portugal)"},"en-US":{"helpCenterTitle":"Welcome to Our Help Center","sharedPortalName":"Help Center","localeDisplayName":"English (United States)"},"es-ES":{"localeDisplayName":"Spanish (Spain)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"pt-PT","userLanguageTag":"en-US","portalThemeColor":"#243f3b","helpCenterTitleColor":"#f5f7f7","bannerMediaApiUrl":"https://api.media.atlassian.com/file/9412b900-d944-4bd9-beb0-c66bda893308/image/cdn?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJiM2U3MTc5NC01N2JkLTQ5MmYtYjI1Ni02MTQxZjIzMzkzZTciLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjk0MTJiOTAwLWQ5NDQtNGJkOS1iZWIwLWM2NmJkYTg5MzMwOCI6WyJyZWFkIl19LCJleHAiOjE3ODkxMTUxMTMsIm5iZiI6MTc4OTExNDUxM30.lmR7Vhlt4rvDBmlBnQEs-ftG3Pz3haQlYX0rc0avWxQ&client=b3e71794-57bd-492f-b256-6141f23393e7&height=300&mode=fit","bannerMediaApiFileId":"9412b900-d944-4bd9-beb0-c66bda893308","useDefaultBanner":false,"isBannerAvailable":true,"hasTopBarBeenSplit":false},"portal":{"id":"6","key":"frd","projectId":10022,"serviceDeskId":6,"name":"Report a Fraudulent Payment","description":"<p>If you suspect of a fraudulent situation or payment please report us by using this option.</p>","portalBaseUrl":"/servicedesk/customer/portal/6","onlyPortal":false,"reqTypes":[{"id":"101","name":"Fraudulent Payment","descriptionHtml":"","callToAction":"Fraudulent Payment","introHtml":"<p>If you suspect of a fraudulent situation or payment please report us by using this option.</p>","icon":10578,"iconUrl":"https://customer.support.eupago.com/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10578","groups":[22],"key":""},{"id":"89","name":"Ajuda Técnica","descriptionHtml":"","callToAction":"Ajuda Técnica","introHtml":"<p>Pedidos de configuração, módulos, Api, etc</p>","icon":10458,"iconUrl":"https://customer.support.eupago.com/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10458","groups":[],"key":""},{"id":"83","name":"Dúvidas com referencias/entidades","descriptionHtml":"","callToAction":"Dúvidas com referencias/entidades","introHtml":"<p>Dúvidas com a entidades,tipo de serviços</p>","icon":10484,"iconUrl":"https://customer.support.eupago.com/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10484","groups":[],"key":""},{"id":"93","name":"Emailed request","descriptionHtml":"","callToAction":"Emailed request","introHtml":"<p>Request received from your email support channel.</p>","icon":10492,"iconUrl":"https://customer.support.eupago.com/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10492","groups":[],"key":""},{"id":"88","name":"Faturação","descriptionHtml":"","callToAction":"Faturação","introHtml":"<p>Pedidos relacionados com faturas e listas de movimentos</p>","icon":10483,"iconUrl":"https://customer.support.eupago.com/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10483","groups":[],"key":""},{"id":"84","name":"Geral","descriptionHtml":"","callToAction":"Geral","introHtml":"<p>Pedidos que não se encaixam em mais nenhum lado!</p>","icon":10458,"iconUrl":"https://customer.support.eupago.com/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10458","groups":[],"key":""},{"id":"86","name":"Novas Integrações","descriptionHtml":"","callToAction":"Novas Integrações","introHtml":"<p>Ajuda para integração com a API</p>","icon":10458,"iconUrl":"https://customer.support.eupago.com/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10458","groups":[],"key":""},{"id":"110","name":"Pedido teste","descriptionHtml":"","callToAction":"Pedido teste","introHtml":"","icon":10550,"iconUrl":"https://customer.support.eupago.com/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10550","groups":[],"key":""},{"id":"92","name":"Pedidos de Desenvolvimento","descriptionHtml":"","callToAction":"Pedidos de Desenvolvimento","introHtml":"<p>Pedidos de Desenvolvimento relacionados (formulário, cartas, etc)</p>","icon":10458,"iconUrl":"https://customer.support.eupago.com/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10458","groups":[],"key":""},{"id":"85","name":"Plataformas e-commerce","descriptionHtml":"","callToAction":"Plataformas e-commerce","introHtml":"<p>Ajuda para módulos de plataformas de e-commerce, Magento, WooCommerce, Prestashop....</p>","icon":10458,"iconUrl":"https://customer.support.eupago.com/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10458","groups":[],"key":""}],"reqGroups":[{"id":22,"name":"Fraude"}],"orderMapping":{"22":[101],"23":[83,93,84],"21":[88]},"kbs":{"kbEnabled":false,"serviceDeskId":-1},"createPermission":true,"portalAnnouncement":{"portalId":6,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"FRD","userLanguageHeader":"","userLanguageMessageWiki":"","defaultLanguageHeader":"","defaultLanguageMessage":"","defaultLanguageDisplayName":"English (United States)","isUsingLanguageSupport":true,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":false,"mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJiM2U3MTc5NC01N2JkLTQ5MmYtYjI1Ni02MTQxZjIzMzkzZTciLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y29sbGVjdGlvbjp1cGxvYWQtdXNlci1jb2xsZWN0aW9uLTY0NzYxODk3OCI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3ODkxMTU3MTMsIm5iZiI6MTc4OTExNDUxMywiYW5vbklkIjoiYW5vbi11c2VyIiwiaHR0cHM6Ly9pZC5hdGxhc3NpYW4uY29tL2FwcEFjY3JlZGl0ZWQiOmZhbHNlfQ.NkdrFWvvviKzUSprf3J-NiWVe6yu6QOFV2TaKthhraw","targetCollection":"upload-user-collection-647618978","endpointUrl":"https://api.media.atlassian.com","clientId":"b3e71794-57bd-492f-b256-6141f23393e7","tokenDurationInMins":20}},"reqCreate":{"id":101,"projectId":10022,"issueType":{"id":"10023","name":"Service Request"},"form":{"name":"Fraudulent Payment","descriptionHtml":"","callToAction":"Fraudulent Payment","intro":"<p>If you suspect of a fraudulent situation or payment please report us by using this option.</p>","instructions":"","icon":10578,"iconUrl":"https://customer.support.eupago.com/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10578","key":""},"fields":[{"fieldType":"text","fieldId":"email","fieldConfigId":"","label":"Email confirmation to","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[]},{"fieldType":"text","jiraFieldType":"com.atlassian.jira.plugin.system.customfieldtypes:textfield","fieldId":"customfield_10049","fieldConfigId":"10165","label":"Name","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[]},{"fieldType":"text","jiraFieldType":"summary","fieldId":"summary","fieldConfigId":"","label":"Resumo","description":"","descriptionHtml":"","required":true,"displayed":false,"presetValues":["Comunicação de Fraude"]},{"fieldType":"text","jiraFieldType":"com.atlassian.jira.plugin.system.customfieldtypes:float","fieldId":"customfield_10044","fieldConfigId":"10159","label":"Entidade Multibanco","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[]},{"fieldType":"text","jiraFieldType":"com.atlassian.jira.plugin.system.customfieldtypes:textfield","fieldId":"customfield_10040","fieldConfigId":"10149","label":"Referência","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[]},{"fieldType":"duedate","jiraFieldType":"duedate","fieldId":"duedate","fieldConfigId":"","label":"Payment Date","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[]},{"fieldType":"textarea","jiraFieldType":"description","fieldId":"description","fieldConfigId":"","label":"Additional Notes","description":"Use this option to tell us why do you believe this payment or situation is fraudulent.","descriptionHtml":"<p>Use this option to tell us why do you believe this payment or situation is fraudulent.</p>","required":true,"displayed":true,"presetValues":[],"rendererType":"atlassian-wiki-renderer"},{"fieldType":"attachment","jiraFieldType":"attachment","fieldId":"attachment","fieldConfigId":"","label":"Attachment","description":"","descriptionHtml":"","required":false,"displayed":true,"presetValues":[]}],"userOrganisations":[],"canBrowseUsers":false,"requestCreateBaseUrl":"/servicedesk/customer/portal/6/create/101","requestValidateBaseUrl":"/servicedesk/customer/portal/6/validate/101","calendarParams":{"firstDay":0,"date":"2026-09-11T09:15:13+0100","useISO8601WeekNumbers":false,"dateIfFormat":"%e/%b/%y","dateTimeIfFormat":"%e/%b/%y %I:%M %p","timeFormat":"12"},"kbs":{"kbEnabled":false,"serviceDeskId":-1},"canRaiseOnBehalf":false,"canSignupCustomers":false,"canCreateAttachments":true,"attachmentRequiredField":false,"hasGroups":true,"canSubmitWithEmailAddress":false,"showRecaptcha":true,"siteKey":"6LePXLkdAAAAAF4gCNalrL1IvZcqbNbZf_Zakudd","mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJiM2U3MTc5NC01N2JkLTQ5MmYtYjI1Ni02MTQxZjIzMzkzZTciLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y29sbGVjdGlvbjp1cGxvYWQtdXNlci1jb2xsZWN0aW9uLTY0NzYxODk3OCI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3ODkxMTU3MTMsIm5iZiI6MTc4OTExNDUxMywiYW5vbklkIjoiYW5vbi11c2VyIiwiaHR0cHM6Ly9pZC5hdGxhc3NpYW4uY29tL2FwcEFjY3JlZGl0ZWQiOmZhbHNlfQ.NkdrFWvvviKzUSprf3J-NiWVe6yu6QOFV2TaKthhraw","targetCollection":"upload-user-collection-647618978","endpointUrl":"https://api.media.atlassian.com","clientId":"b3e71794-57bd-492f-b256-6141f23393e7","tokenDurationInMins":20},"hasProformaForm":false,"proformaTemplateForm":{},"proforma":{"formExists":false,"formValid":false},"key":""},"portalWebFragments":{"headerPanels":[],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}