{"xsrfToken":"ba6df3f02a0c5c907f551b2cf02bbc5bb43ec097_lout","branding":{"id":"4","key":"fin","name":"Accounting","portalBaseUrl":"/servicedesk/customer/portal/4","logoUrl":"/rest/servicedesk/1/customer/viewport-resources/portal-logo/4/13","theme":{"headerBGColor":"#ffffff","headerLinkColor":"#292929","headerLinkHoverColor":"#999999","headerLinkHoverBGColor":"#999999","headerBadgeColor":"#999999"}},"helpCenterBranding":{"logoId":"","isLogoAvailable":false,"helpCenterTitle":"Welcome to Our Help Center","sharedPortalName":"Help Center","userInitialAnnouncementHeader":"","userInitialAnnouncementMessageWiki":"","translations":{"pt-PT":{"helpCenterTitle":"Centro de Ajuda","sharedPortalName":"Centro de Ajuda","localeDisplayName":"Portuguese (Portugal)"},"en-US":{"helpCenterTitle":"Welcome to Our Help Center","sharedPortalName":"Help Center","localeDisplayName":"English (United States)"},"es-ES":{"localeDisplayName":"Spanish (Spain)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"pt-PT","userLanguageTag":"en-US","portalThemeColor":"#243f3b","helpCenterTitleColor":"#f5f7f7","bannerMediaApiUrl":"https://api.media.atlassian.com/file/9412b900-d944-4bd9-beb0-c66bda893308/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJiM2U3MTc5NC01N2JkLTQ5MmYtYjI1Ni02MTQxZjIzMzkzZTciLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjk0MTJiOTAwLWQ5NDQtNGJkOS1iZWIwLWM2NmJkYTg5MzMwOCI6WyJyZWFkIl19LCJleHAiOjE3NTAyNzAwOTksIm5iZiI6MTc1MDI2OTQ5OX0.nCYcnH136vjJ1W0UKy4TYcyEj9DJUXxvJwQeucIX2as&client=b3e71794-57bd-492f-b256-6141f23393e7&height=300&mode=fit","bannerMediaApiFileId":"9412b900-d944-4bd9-beb0-c66bda893308","useDefaultBanner":false,"isBannerAvailable":true,"hasTopBarBeenSplit":false},"portal":{"id":"4","key":"fin","projectId":10019,"serviceDeskId":4,"name":"Accounting","description":"<p>Please use this option to find help regarding your invoices and settlements to your account.</p>","portalBaseUrl":"/servicedesk/customer/portal/4","reqTypes":[{"id":"56","name":"Bank Transfers","descriptionHtml":"","callToAction":"Bank Transfers","introHtml":"<p>Questions about bank transfers between euPago and your bank account.</p>","icon":10574,"iconUrl":"https://customer.support.eupago.com/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10574","groups":[15],"key":""},{"id":"50","name":"My Invoices","descriptionHtml":"","callToAction":"My Invoices","introHtml":"<p>Invoices which have not yet been received.</p>","icon":10573,"iconUrl":"https://customer.support.eupago.com/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10573","groups":[15],"key":""},{"id":"105","name":"Other Matters","descriptionHtml":"","callToAction":"Other Matters","introHtml":"<p>Please use this form only if no other option on \"Accounting\" applies.</p>","icon":10575,"iconUrl":"https://customer.support.eupago.com/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10575","groups":[15],"key":""},{"id":"99","name":"Refund Request","descriptionHtml":"","callToAction":"Refund Request","introHtml":"<p>Did you pay a reference by mistake by pressing the wrong number and want your money back? Please insert all the information and proof of payment in this form and we'll give you further instructions.</p>","icon":10576,"iconUrl":"https://customer.support.eupago.com/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10576","groups":[15],"key":""},{"id":"58","name":"Ajuda Técnica","descriptionHtml":"","callToAction":"Ajuda Técnica","introHtml":"<p>Pedidos de configuração, módulos, Api, etc</p>","icon":10458,"iconUrl":"https://customer.support.eupago.com/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10458","groups":[],"key":""},{"id":"51","name":"Atualizar IBAN","descriptionHtml":"","callToAction":"Atualizar IBAN","introHtml":"<p>Para agilizar o processo de atualização, por favor digite o seu IBAN e BIC/Swift</p>","icon":10458,"iconUrl":"https://customer.support.eupago.com/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10458","groups":[],"key":""},{"id":"59","name":"Contratos","descriptionHtml":"","callToAction":"Contratos","introHtml":"<p>Contratos Clientes Eupago</p>","icon":10481,"iconUrl":"https://customer.support.eupago.com/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10481","groups":[],"key":""},{"id":"52","name":"Dúvidas com referencias/entidades","descriptionHtml":"","callToAction":"Dúvidas com referencias/entidades","introHtml":"<p>Dúvidas com a entidades,tipo de serviços</p>","icon":10484,"iconUrl":"https://customer.support.eupago.com/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10484","groups":[],"key":""},{"id":"62","name":"Emailed request","descriptionHtml":"","callToAction":"Emailed request","introHtml":"<p>Request received from your email support channel.</p>","icon":10492,"iconUrl":"https://customer.support.eupago.com/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10492","groups":[],"key":""},{"id":"57","name":"Faturação","descriptionHtml":"","callToAction":"Faturação","introHtml":"<p>Pedidos relacionados com faturas e listas de movimentos</p>","icon":10483,"iconUrl":"https://customer.support.eupago.com/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10483","groups":[],"key":""},{"id":"53","name":"Geral","descriptionHtml":"","callToAction":"Geral","introHtml":"<p>Pedidos que não se encaixam em mais nenhum lado!</p>","icon":10458,"iconUrl":"https://customer.support.eupago.com/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10458","groups":[],"key":""},{"id":"55","name":"Novas Integrações","descriptionHtml":"","callToAction":"Novas Integrações","introHtml":"<p>Ajuda para integração com a API</p>","icon":10458,"iconUrl":"https://customer.support.eupago.com/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10458","groups":[],"key":""},{"id":"148","name":"Pedido de Devolução","descriptionHtml":"","callToAction":"Pedido de Devolução","introHtml":"<p>Did you pay a reference by mistake by pressing the wrong number and want your money back? Please insert all the information and proof of payment in this form and we'll give you further instructions.</p>","icon":10576,"iconUrl":"https://customer.support.eupago.com/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10576","groups":[],"key":""},{"id":"60","name":"Pedido de Requisição de Hardware","descriptionHtml":"","callToAction":"Pedido de Requisição de Hardware","introHtml":"<p>Precisas de algo?</p>","icon":10458,"iconUrl":"https://customer.support.eupago.com/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10458","groups":[],"key":""},{"id":"61","name":"Pedidos de Desenvolvimento","descriptionHtml":"","callToAction":"Pedidos de Desenvolvimento","introHtml":"<p>Pedidos de Desenvolvimento relacionados (formulário, cartas, etc)</p>","icon":10458,"iconUrl":"https://customer.support.eupago.com/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10458","groups":[],"key":""},{"id":"54","name":"Plataformas e-commerce","descriptionHtml":"","callToAction":"Plataformas e-commerce","introHtml":"<p>Ajuda para módulos de plataformas de e-commerce, Magento, WooCommerce, Prestashop....</p>","icon":10458,"iconUrl":"https://customer.support.eupago.com/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10458","groups":[],"key":""}],"reqGroups":[{"id":15,"name":"Assuntos Financeiros"}],"orderMapping":{"15":[50,56,99,105],"16":[51,52,53],"17":[54,55,61]},"kbs":{"kbEnabled":false,"serviceDeskId":-1},"createPermission":true,"portalAnnouncement":{"portalId":4,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"FIN","userLanguageHeader":"","userLanguageMessageWiki":"","defaultLanguageHeader":"","defaultLanguageMessage":"","defaultLanguageDisplayName":"English (United States)","isUsingLanguageSupport":true,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":false,"mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJiM2U3MTc5NC01N2JkLTQ5MmYtYjI1Ni02MTQxZjIzMzkzZTciLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpjb2xsZWN0aW9uOnVwbG9hZC1wcm9qZWN0LTEwMDE5IjpbInJlYWQiLCJjcmVhdGUiLCJ1cGRhdGUiXSwidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3NTAyNzA2OTksIm5iZiI6MTc1MDI2OTQ5OX0.Wm_dpg-OgVCGjN4wqJcC1Q5g2XQJ7rAFrHFyhc94kng","targetCollection":"upload-project-10019","endpointUrl":"https://api.media.atlassian.com","clientId":"b3e71794-57bd-492f-b256-6141f23393e7","tokenDurationInMins":20}},"sharedPortal":{"name":"Help Center","description":"<p>Welcome to the help center - we're here to help! Raise a request from the options provided.</p>","kbs":{"kbEnabled":true,"appLinkUrl":"https://eupago.atlassian.net/wiki","kbLinkDomainURLs":["https://customer.support.eupago.com","https://eupago.atlassian.net"]}},"portalWebFragments":{"headerPanels":[],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}